At Live the French Way, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again.
That’s why we believe that our store policies should be fair, clear and transparent.
Below you’ll find a list of all our policies.
If you can’t find the information you’re looking for -please don’t hesitate to contact us today!

Return and refunds:   If you are not satisfied with your purchase, you can return the merchandise in the original packaging for a full refund within 30 days of the purchase date.
We will not accept any damage or spoiled merchandise. The return fee is at your own charge. Before making any returns, contact us by email.

If  the merchandise has been damaged in transit. Please call us right away, within a day of receiving the item. Send us a picture immediately.
Do not hesitate to reach out to us if you have any questions.

We thank you for your cooperation.

We hope that you will be satisfied with your purchase!

Merci!

Isabelle and her team.